Nebula unveils remote managed services offering

The launch aims to help MSPs meet demand for consumption models

Nebula Global Services today announces its new global remote managed service to help channel partners respond to changing buyer behaviour.

The new offering focuses on the support of security and networking platforms including Cisco Meraki, Fortinet, Juniper, Palo Alto, Check Point and more.

With network availability more critical than ever, and buyer journeys evolving, a growing number of end clients are demanding that more network and security issues are to be resolved remotely utilising consumption-based commercials.

This is putting increased pressure on MSPs, VARs, GSI’s and the broader tech channel to provide a wider range of 24/7 technical skills that span an expansive technology and geographic footprint.

“The cost to deliver remote managed services is becoming increasingly challenging when considering the range of qualifying technology platforms and the price points that need to be achieved,” said Nebula CEO Ross Teague.

“The additional operational overhead required to achieve the desired outcome, such as team members, technical know-how, and around the clock availability, means partnering with a trusted channel services provider such as Nebula can be a sensible and more commercially viable option.”

According to EY, 52 per cent of companies plan to move from subscription to consumption-based models within the next three years, aiming to better align with modern buying behaviours and deliver enhanced customer value.

Key drivers stimulating the growth of consumption-based remote managed services include flexible commercial models, improved performance and reliability, cost efficiency and 24/7 access to expertise.

To remain aligned to market demand, MSPs are increasingly looking to channel services firms to supplement their services portfolio. This situation has been amplified due to the recent cost-of-living crisis, and talent shortages.

With forthcoming business challenges on the horizon, such as the pending National Insurance rise for businesses in the UK, MSPs and channel firms are going to have to explore and adopt more agile commercial and delivery models, according to Nebula.

This is why the services firm believes developing a more extensive and robust partner ecosystem should be a paramount priority.