Cybersecurity vendor to offer 'world's largest anti-ransomware warranty' in the UK

Deep Instinct says the warranty will be available to some of its customers that use deep learning technology

Cybersecurity firm Deep Instinct is to offer what it claims to be "the world's largest anti-ransomware warranty" to some of its customers in the UK.

The vendor is offering a £2m warranty which will apply to the firm's customers which have "more than 10,000 endpoints or licenses" as part of its premium package and is aimed at "enterprise-level clients", the company's VP of EMEA, Brooks Wallace, says.

These customers will be eligible for the warranty if they are subject to a ransomware attack when using the company's deep learning technology, or if they experience a false positive rate of more than 0.1 per cent over two consecutive quarters.

"The reason that we're doing this is that there's this massive alert of false positives in the world today that are taking up a lot of analysts' time and it's really driving people nuts," Wallace explained.

"Right now, they spend about 25 per cent of their time reviewing false positives which is soaking up their analysts' time and there's a lot of level alert fatigue and burnout taking place.

"And so we're giving our customers something of value based on our confidence in our technology."

The warranty can cover the cost of legal fees, notification fees, forensics, remediation, recovery and fines where permitted by the government but is not insurance, meaning the payment of ransoms is not included.

Deep learning is "the most advanced subset of artificial intelligence", the company claims, and "leverages deep neurological networks" to "solve tasks that machine learning can't".

It works without "the need for human interference" Wallace says, and learns from millions of raw files.

It is then put onto a "small agent" which takes up less than 150mb of space on devices.

The company recently raised $100m of Series D funding led by investors BlackRock and claims it is the only cybersecurity company that has a "deep learning framework".

Wallace says the company is currently in discussions with around 40 UK-based resellers and is active with "more than a dozen of those" as it continues to pursue growth in the UK.