Layoffs at Ingram Micro hit EMEA CloudBlue business

Concerns raised about business continuity and customer service

Recent layoffs at Ingram Micro have also affected employees in Europe and Asia, CRN has learned.

According to sources with knowledge of the matter, speaking to sister publication CRN Germany, the number of employees affected by layoffs at the major distributor, exceeds the 200-300 layoffs reported in the US and also includes non-managerial staff.

The company has officially confirmed "changes to its global workforce" and declined to comment on which business units have been affected.

The cuts will primarily affect Ingram Micro subsidiary, CloudBlue, sources say. The business employs over 300 people worldwide, with more than half of staff based in EMEA.

One source with knowledge of the matter confirms that over 80 employees have been laid off at CloudBlue in EMEA alone, and the Asia business has been completely dissolved. A separate source confirmed that the cuts have affected "around half" of UK staff.

Customers concerned

As a well-informed source assured CRN, DACH boss Tom Schröder will leave CloudBlue.

CRN contacted Schröder, who referred to the press office of Ingram Micro.

CRN Germany spoke to some of CloudBlue's customers in the market, who have been made aware of the "changes" in part by farewell e-mails from their CloudBlue supervisors.

Concerns have been raised about continuity and customer support in particular.

In response to a request for comment from CRN, a global spokesperson at Ingram Micro stated: "We will continue to invest in the development of our teams in order to adapt to market conditions and provide the best support to our partners in the channel."

The company "continues to have a CloudBlue sales team in EMEA" and will "continue to focus on service, support and technical development for our customers in the future".